Privacy Policy &
Additional Terms of use
Privacy Policy &
Additional Terms of use
1) Acceptance and applicable EULA
These Additional Terms of Use (“Terms”) govern your use of Horalume (the “App”), provided by Sygel BV (“Sygel,” “we,” “us,” or “our”).
By downloading, installing, or using Horalume, you agree to these Terms. If you do not agree, do not download, install, or use Horalume. If the App is already installed, stop using it and delete it from your device.
Your licence to use Horalume is also governed by Apple’s Standard Licensed Application End User License Agreement (“Apple Standard EULA”), available at:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
These Terms supplement and do not replace the Apple Standard EULA.
2) Purpose and alarm reliability
Horalume is a general clock, alarm, timer, and stopwatch application. It is not an emergency, safety, medical, or other critical notification system.
We do not guarantee that an alarm or notification will always sound or be delivered at the intended time. Alarms may be affected by device settings, volume, battery level, operating-system restrictions, permissions, hardware or software failures, or other circumstances outside our control.
You are responsible for checking your device, settings, permissions, volume, and alarms. Use an appropriate backup alarm whenever a missed or delayed alarm could cause injury, danger, missed travel, missed work, financial loss, or other significant consequences.
3) Permitted use and ownership
Horalume and its software, designs, clock themes, images, animations, sounds, text, trademarks, and other content belong to Sygel or its licensors and are protected by applicable intellectual-property laws.
You may use Horalume only for lawful, personal purposes. You may not copy, distribute, sell, sublicense, modify, reverse-engineer, disassemble, attempt to obtain its source code, or create derivative works, except where applicable law or an applicable open-source licence expressly permits this.
4) Purchases and subscriptions
Purchases and auto-renewable subscriptions are processed through Apple’s App Store. Pricing, subscription duration, renewal, trial, and other purchase information is displayed in the App or App Store before purchase.
You can manage or cancel a subscription through your Apple Account settings. Deleting Horalume does not automatically cancel an active subscription. Refund requests are handled by Apple in accordance with Apple’s policies and applicable law.
Some premium features may be temporarily unlocked by viewing a rewarded advertisement where this option is available. The availability of rewarded advertisements may vary by region and depends on applicable laws, privacy choices, network availability, and third-party advertising inventory. Sygel does not guarantee that rewarded advertisements will be available. If they are unavailable in your region or at a particular time, you can continue using Horalume without those premium features or purchase a subscription to access them.
5) Disclaimer and limitation of liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. This includes mandatory consumer rights and, where applicable, liability for fraud, intentional misconduct, gross negligence, death, or personal injury where exclusion is prohibited by law.
Subject to the preceding paragraph and to the maximum extent permitted by applicable law, Horalume is provided “as is” and “as available,” without warranties or guarantees of any kind. We do not guarantee that the App will always be available, uninterrupted, error-free, accurate, or compatible with every device or operating-system version.
To the maximum extent permitted by applicable law, Sygel shall not be liable for any loss, damage, expense, injury, or claim arising from or connected with your use of, inability to use, or reliance on Horalume. This includes missed or delayed alarms, missed appointments, missed travel or work, loss of income, profits or data, business interruption, device problems, and indirect, incidental, special, or consequential damages.
Where Sygel’s liability cannot be completely excluded, Sygel’s total aggregate liability shall, to the maximum extent permitted by law, not exceed the amount you paid for Horalume during the twelve months preceding the event giving rise to the claim.
6) Governing law and courts
These Terms are governed by Belgian law. Except where mandatory consumer law provides otherwise, disputes arising from these Terms or your use of Horalume shall be subject to the exclusive jurisdiction of the competent courts of Belgium.
Any disputes should first be addressed by contacting us at info@sygel.com.
7) Changes to these Terms
We may update these Terms when Horalume, applicable laws, or platform requirements change. The updated Terms will be published with a revised effective date. Where required by law, we will provide additional notice or request your acceptance before material changes take effect.
8) Contact
Questions concerning these Terms may be sent to:
Sygel BV
Velveken 75
2440 Geel
Belgium
Company number: BE0472541339
Email: info@sygel.com
Website: www.sygel.com
This Privacy Policy explains how Sygel BV (“Sygel,” “we,” “us,” or “our”) handles information when you use Horalume (the “App”) on an iPhone or iPad.
1. Who is responsible for the App?
The App is provided by:
Sygel BV
Velveken 75, 2440 Geel
Belgium
Company number: BE0472541339
Email: info@sygel.com
Website: www.sygel.com
For the purposes of applicable data-protection law, Sygel BV is the controller for personal data processed under its responsibility.
2. Summary
The App does not require you to create an account.
We do not ask you to provide your name, postal address, telephone number, date of birth, contacts or email address to use the App.
However, the App uses third-party services provided by Google and Apple. These services may process certain technical, advertising, analytics and transaction information as described below.
3. Information stored on your device
The App may store information locally on your iPhone or iPad, including:
Alarm times and alarm settings
Selected clock faces, scenes and themes
Sound, brightness and display preferences
Subscription or premium-access status
Your advertising and analytics consent choices
Other settings required for the App to function
We do not receive this locally stored information unless a feature expressly transmits it through one of the third-party services described in this Privacy Policy.
Deleting the App will normally remove its locally stored information, subject to information retained in device backups or by Apple.
4. Advertising through Google AdMob
The free version of the App may display advertisements provided by Google AdMob.
Sygel BV does not receive your payment-card details, Google Account password or directly identifying Google Account information through AdMob.
Google processes information according to the Google Privacy Policy.
5. Google Analytics for Firebase
We use Google Analytics for Firebase to understand how the App is used and to improve its functionality, stability, design and commercial performance.
You can disable analytics via the privacy options.
Analytics information may include:
App launches and sessions
Screens or features viewed
Interactions with clock designs and App features
General engagement information
Device type
Operating-system version
App version
Language and general regional information
Subscription and in-app purchase events
Product identifiers, product names and prices
An automatically generated app-instance identifier
General location derived from a masked IP address
Google Analytics automatically assigns an app-instance identifier to an installation of the App. By default, this identifier is not associated with a name, account name or email address. Google Analytics may also measure app lifecycle events, screen views, sessions and StoreKit purchase events.
We do not intentionally send your name, email address, alarm labels, alarm times or other directly identifying information to Google Analytics.
Google processes Analytics information according to the Google Privacy Policy.
6. In-app purchases and subscriptions
The App may offer subscriptions or other in-app purchases through Apple’s App Store and StoreKit.
Apple processes your payment, Apple Account, billing and purchase information. Sygel BV does not receive or store your complete payment-card number or Apple Account password.
The App may receive limited StoreKit transaction information needed to:
Determine whether you have an active subscription
Unlock paid features
Restore previous purchases
Determine whether a trial, purchase or subscription is active
Handle renewals, cancellations, refunds or entitlement changes
Provide customer support relating to a purchase
This may include a product identifier, transaction identifier, purchase date, subscription status, expiration date and signed entitlement information.
Apple generates a StoreKit transaction when a customer completes an in-app purchase and separately processes App Store account, payment and purchase-history information.
Apple’s handling of this information is governed by Apple’s own privacy terms.
7. Consent and privacy choices
For users in the European Economic Area, United Kingdom, Switzerland and other applicable regions, the App may display a Google consent message before activating certain advertising or analytics functions.
Google requires AdMob publishers in these regions to provide disclosures and obtain consent where required for local storage and the use of personal data for advertising. Users must also be able to withdraw consent.
You may be able to review or change your choices through:
Privacy Options
Withdrawing consent does not affect processing that occurred lawfully before consent was withdrawn.
8. Purposes and legal bases
Where the General Data Protection Regulation or similar law applies, information may be processed for the following purposes and legal bases:
Providing the App and premium features
Processing necessary to provide requested functionality and perform our agreement with you.
Processing subscriptions and purchases
Processing necessary to perform the purchase or subscription agreement and comply with applicable accounting, tax and legal obligations.
Advertising and Analytics
Where required, processing is based on your consent.
App security, fraud prevention and technical reliability
Processing may be based on our legitimate interest in protecting the App, preventing abuse and maintaining a secure and reliable service.
Compliance with legal obligations
Processing may be necessary to comply with applicable law, regulatory requests or enforceable legal process.
9. Sharing of information
We do not sell personal data for money.
Information may be processed or shared with:
Google, through AdMob and Google Analytics for Firebase
Apple, through the App Store, StoreKit and related services
Authorities or professional advisers where legally required
A purchaser or successor if Sygel BV or the App is sold, reorganized or transferred
Depending on your region and consent choices, Google may use or share advertising information for personalized advertising, advertising measurement and related purposes.
We do not provide Google or Apple with a list of user names, email addresses or customer accounts because the App does not maintain such a list.
10. International processing
Google and Apple operate internationally. Information processed through their services may be handled in countries outside Belgium or the European Economic Area.
Where required, international transfers are subject to transfer mechanisms and safeguards described in the respective privacy policies of Google and Apple.
11. Retention
Sygel BV does not maintain its own database containing individual user profiles.
Locally stored App settings remain on your device until they are deleted, reset or removed when the App is uninstalled.
Google determines the retention periods applicable to information processed through AdMob and Google Analytics, subject to the settings available to us and your consent choices.
Apple retains App Store and purchase information according to its legal, financial, fraud-prevention and service requirements. Apple states that purchase and download records may be retained for legally required financial-reporting periods and to allow customers to access previous purchases.
12. Data security
We take reasonable technical and organizational measures appropriate to the limited information processed under our responsibility.
No internet transmission, software system or data-storage method can be guaranteed to be completely secure.
Google and Apple are responsible for the security of information processed within their respective systems.
13. Your data-protection rights
Depending on your location and applicable law, you may have the right to:
Request access to personal data
Request correction of inaccurate information
Request deletion of information
Request restriction of processing
Object to certain processing
Receive certain information in a portable format
Withdraw consent at any time
Lodge a complaint with a data-protection authority
Because we do not maintain user accounts or an individual user database, we may have little or no information that enables us to identify you directly.
For data processed independently by Google or Apple, you may need to exercise your rights directly through their privacy controls or contact procedures.
To contact Sygel BV about a privacy request, email:
info@sygel.com
You may also lodge a complaint with the Belgian Data Protection Authority or the competent authority in your country of residence. The Belgian Data Protection Authority provides an official complaint procedure.
14. External advertisements and links
Advertisements shown through AdMob may link to external apps, websites or services.
Sygel BV does not control the privacy practices or content of those third-party destinations. You should review their privacy policies before providing information to them.
15. Changes to this Privacy Policy
We may update this Privacy Policy when:
The App’s features change
We add or remove third-party services
Advertising or Analytics practices change
Applicable laws or platform requirements change
The updated version will be published with a revised effective date. Where required, we will provide additional notice or request renewed consent.
16. Contact & Support
Questions or requests may be sent to:
Sygel BV
Velveken 75, 2440 Geel
Belgium
Email: info@sygel.com
Website: www.sygel.com